Pan Indian implementation of 4,000+ sites with about 50,000 devices & 5 sub-systems
Client
The client is a non-banking financial company (NBFC) headquartered in the state of Kerala.
Problems
Managing 4,000+ sites across India with about 15,000 cameras & 25,000 sensors was proving difficult and challenging.
Multiple independent systems and different teams were in place, but the systems were not integrated and there was poor coordination between the teams.
Challenges
Multiple systems and devices were to be integrated, some of them were obsolete without any OEM support.
Live operations of 4,000+ sites across the country meant that there could not be any downtime.
Solution
Using our platform, we integrated all the devices and subsystems in one command and control centre with minimal taskforce effectively managing the alerts.
Alert correlation and right severity identification made sure important alerts were identified.
Automated workflow process with escalation mechanism ensured that identified alerts were not missed.
Benefits
The size of the security and surveillance team substantially reduced resulting in project payback of 1 month
More than 50 intrusion attempts thwarted since installation, and all alerts handled within 60 secs with no disruption to operation
Emergency Response Team (ERT) with real-time visibility of site situation along with multimedia-enabled collaboration
Insightful dashboards with KPIs enable Management to drill down on incidents easily and effectively
Products Implemented
ICCC Platform for an integrated command and control solution
Recording Engine for video recording and management
Touch client with Bing Map services for easy control room operations
Mosaic Client for continuous eye-ball monitoring
Operator Collaboration Suite for cutting-edge user collaboration
Mobile Suite for collaboration with field resources
Video Analytics for identifying exceptions that intrusion sensors cannot